Reliable website hosting support is good for business, it means that your website is always available to your customers, that search engines can crawl your website and also check its secure.
We live in a world where data and security threats must be taken seriously. That’s why stable website support and secure website hosting is essential to running a modern business and, in addition, you’ll need to be up on your feet and running after any attacks to your site.
Website Support Services
Our website support services are your dedicated partner in maintaining a robust and reliable online presence. In today’s digital landscape, a well-functioning website is paramount, and that’s where we come in. Our team of experienced professionals is at your service, providing round-the-clock assistance to address all your web-related needs. From routine maintenance to troubleshooting and emergency support, we’ve got you covered. Our mission is to keep your website running smoothly, so you can focus on what you do best – growing your business. Whether you’re a small business, a startup, or a large enterprise, our tailored website support services are designed to fit your unique requirements and ensure that your digital storefront remains open for business 24/7. With our expertise, you can have the peace of mind that your website is in capable hands, allowing you to stay competitive and deliver an exceptional online experience to your audience.
We have a specialised account management team that look after our clients and ensure that they are supported throughout the delivery of a website. We also believe in a proactive approach to our ongoing relationship too, with regular catch-ups and recommendations all part of the service. We’re available for support and training and we don’t charge for telephone calls or involve you in support tickets – we like a personal approach where you deal with the same people from start to finish.
Our team can support with new additions to your website in terms of features and functionality as well as keeping you abreast of the latest trends and technology.
In order for us to maintain your website and ensure it is as up to date as possible, we will monitor your CMS and carry out updates to your website. This means we will implement the latest update and then fully test the website to ensure that all functionality is working and that the new update is compatible with your website.
Website Hosting Support
We take an extremely attentive approach when it comes to hosting your website. You’ll never have that gut-wrenching feeling of seeing your site down, with pound signs ticking away of all the lost business. We’ve all had first-hand experiences in this, and it’s our priority to eliminate any excuses.
Our dedicated platform allows us to monitor 24/7 at 60-second intervals, which instantly notify our developers if a problem occurs. That means we can dive in and get the site live again before you even know that it’s gone down. We have multiple availability zones and replication, which means should there be a problem with the data centre your server resides in, it’ll automatically failover to another data centre. We aim for response times of below 0.1 seconds.
Website Security
Secure websites provide a plethora of benefits including creating trust in the brand, protecting your data and improving your overall SEO scores. Trust is integral to curating a successful online image. Whether your users are looking for an official site or reassurance that your brand is reputable, website security is far more than a little green bar in the address. It shows you have taken the time to protect data and are committed to your customers in an era where online securty has never been more important.
Data integrity is another major factor that has seen the likes of giants like Facebook brought down to their knees. To keep up with GDPR standards sites should have security certificates to protect not just the visibility of your data but also protect it from manipulation.
Last but not least, seo rankings are impacted by website security. Do your SEO team a favour and get the right security certificates. These security measures not only protect you but help you get more clicks.
With our website support services you’ll have a static point of contact, available for any issues or fixes. In essence, you’re not just paying for a space for your website to sit in, but you get an array of website support services that are there to reassure that you’re in safe hands.
